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What's The Best Virtual Receptionist Out There

Published Jul 24, 24
6 min read


OHQ's documents suffice proof of a fee that is payable unless they are shown to be inaccurate. Client will utilize its practical efforts to alert OHQ of any billing disagreement within fourteen (14) days of invoice of a billing, adhering to the procedure detailed in Area 15. If Client disagreements a billing, the billing needs to continue to be paid promptly however OHQ will credit or reimburse Customer if it is later sensibly determined by OHQ or according to the conflict resolution procedure outlined in Section 15 that the invoice was inaccurate and the Client is qualified to a debt or refund.

Such modifications might include, without constraint, modifications to the quantities of the Registration Fees or Use Charges for OHQ Paid Providers, modifications to the usage allocations included in the Pricing Plans, and discontinuation of Rates Plans. (a) Each such revision will certainly work after reasonable advance written notification is provided to Customer (for instance, by being published to the OHQ Internet Site), other than that any such alteration that influences a Selected Paid Service will relate to Consumer beginning at the start of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ provides notice of such revision to Consumer based on Section 16.8.

If Consumer does not terminate its use of any kind of affected Selected Paid Service before the effective day of such modification, Customer will be deemed to have actually accepted such alteration with respect to such Selected Paid Solution. (b) If a Pricing Strategy picked by Client is ceased, OHQ will certainly offer Customer with sensible advance notification of no much less than thirty (30) days and Client will certainly be given the choice of picking a new Pricing Plan from then-current prices plans used by OHQ.

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For evasion of question, this paragraph does not relate to adjustments to the Catalog, which are addressed in Area 7 (after hours virtual receptionist).1. Customer stands for that all info offered by Consumer and its callers to OHQ (consisting of, without restriction, all contact details and information relating to Consumer's Bank card) is accurate, current and complete at the time it is provided to OHQ

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Consumer should at all times conform with all regulations, regulations, standards and codes relevant about its use OHQ Offerings and the Consumer's supply of its product or services to its callers. Consumer will not use any type of OHQ Offerings to engage in, or to encourage or assist others to take part in, any kind of prohibited or fraudulent activities.

If a new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent out, Customer will certainly incur the appropriate Registration Charge for the new Paid Service Term (the ""). The efficient day of such termination will be either (i) the Requested Termination Day, or ought to Consumer not mention a Requested Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer ends pursuant to this Section 10.1(b): (i). The Registration Charges that have actually been pre-paid will be retained and the OHQ Offerings available to Customer up until the last day of the Last Paid Solution Term (based on reinstatement costs under stipulation 10.3(e)) and the extra balance of the Prepaid Use Credit history will certainly be preserved by OHQ for future use by Consumer if Consumer determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Following termination of any OHQ Service, OHQ will not be liable whatsoever for addressing phone calls, taking or providing messages, or carrying out any various other tasks about such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ may terminate Consumer's Account and Customer's access to the Account.

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(e) Following discontinuation of any OHQ Services, OHQ will have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to reinstate or otherwise recommence an ended OHQ Services, OHQ may call for that Customer pay a reinstatement cost of $30 (to cover OHQ's sensible prices in processing the reinstatement) Information gathered by OHQ from Consumer and its customers might be utilized, revealed and shared by OHQ based on OHQ's personal privacy policy as available on the OHQ Site ("") and as might be changed from time to time.

The Controller hereby assigns the Cpu relative to handling activities undertaken during the arrangement of receptionist solutions. OHQ and Customer acknowledge and agree that the Processor goes through the following obligations: The Processor will comply with the appropriate Data Protection Rules and have to: (a) just act upon the created instructions of the Controller and guarantee those acting under their authority do the exact same; (b) ensure that individuals refining the data undergo a responsibility of self-confidence; (c) utilize its best endeavours to safeguard and secure all individual information from unauthorised or unlawful handling, consisting of (but not restricted to) unexpected loss, devastation or damage; (d) guarantee that all processing satisfies the needs of the GDPR and relevant Information Defense Regulation; (e) guarantee that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior authorization of the Controller; inform the Controller of any intended adjustments worrying Sub-Processors; they carry out a written agreement having the very same information security obligations as set out in these Terms; understand that any type of failing on the component of the Sub-processor to abide with the Information Defense Rule, the Cpu stays completely reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in providing subject access and enabling data subjects to exercise their civil liberties under the Information Defense Rules.

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The Controller shall perform appropriate and ideal onboarding and due persistance checks for all Processors, with a full analysis of the necessary Data Protection Legislation requirements. The Controller will confirm that the Processor has ample and recorded procedures for data breaches, data retention and information transfers in position. The Controller will obtain proof from the Cpu as to the: (a) verification and reliability of the workers utilized by the Cpu; (b) any certifications, certifications and plans as described in the onboarding procedure; (c) technical and operational measures made use of in guarding the Personal Information; and (d) procedures in location for enabling information based on exercise their civil liberties, including (yet not limited to), subject access demands, erasure & correction treatments and limitation of processing steps.

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