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Highly advised. We used this solution for years. Extremely professional, very easy to use and manage would suggest without question. The service given by OfficeHQ is specialist. The backend system is intuitive and accommodates our organization requirement for overflow telephone calls. Most notably the operators are based in Australia. I would advise any type of local business trying to find a virtual reception to take into consideration the service provided by OfficeHQ.

As a small company, every new company lead counts. Being used OfficeHQ, we're positive that not one of our beneficial leads will be missed despite the time of day. We love the flexible service offering and locate it to be a cost-efficient means to supply 24/7 reception to our clients.

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Would certainly recommend them to others. We've partnered with OfficeHQ to use our callers friendly assistants to handle our telephone calls when our team are busy, as an actual person is a lot far better to speak with than voicemail we discover! We use their service for particular task sales lines, the office line and mobiles when we are in conferences or onsite primarily.

They happily and expertly dealt with numerous of my phone calls when we were a little short-staffed. We have actually been making use of OfficeHQ for a number of years currently. In our capability of a health care carrier, having all unanswered calls received as messages in real-time as e-mails is important.

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Highly customized, adaptable to suit our company demands. Well worth it! In the start-up phase for my regulation practice, I selected a virtual function solution to prevent the overheads of a full time receptionist. There was some initial concern around whether the configuration would certainly be smooth and whether a high requirement of call experience for my customers can be maintained, however it's been great.

OfficeHQ have made an enormously positive difference to our organization for the past 18 months. As a tiny and nimble team, we do not have ability to manage new lead phone telephone calls on a routine basis.

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Calls are answered by friendly, well-spoken online assistants and we receive prompt emails consisting of the new phone call details. Fantastic firm to manage. The setup with Markus was incredible and very expert. Has actually been really handy for our small company specifically with personnel taking leave or when they are off unwell.

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No troubles and extremely easy to take care of. Our business runs an extremely active telephone call centre and we utilize OfficeHQ for call centre overflow to take those phone calls we're incapable to quickly manage. This amounts to over 15,000 phone calls per year that OfficeHQ handles on our part. We've located the service to be definitely seamless with all phone calls being answered on a really timely basis with immediate messaging and real-time coverage.

The process of setting up our companies was so very easy and the client solution is great. Having actually used your service continuously for 15 years (given that 2007), OfficeHQ has actually absolutely established the benchmark for this sector.

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Thank you for the years and years of quality service you have actually supplied my organization. 100% suggested an impressive service and super-friendly personnel.

Consumers usually certify our solution by calling us before they schedule, so it is sales vital that our phone is always answered skillfully and immediately. OfficeHQ does that for us when we are remote to the workplace.

That finally never ever happened, as the solution from the operatives in this company have been so excellent that they have actually virtually ended up being part of the FireCrunch group. The nearly instantaneous relay of client telephone calls by email and message to our field operatives allows us to respond to consumer enquiries without delay, plus the form system established permits direct loading to the FireCrunch CRM without manual transfer needed by FireCrunch.

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I involved with OfficeHQ when I began my professional solutions firm in March 2008. I might be anywhere in the globe and be confident an actual individual would certainly be there to take a phone call from a client.

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I very recommend OfficeHQ. As I move right into retirement, I am extremely happy for the support from the team at OfficeHQ.

Is It Worth Paying For Reception Services

We have actually been using OfficeHQ for over ten years and it's such a bonus to be cost-free of staffing migraines, such as when they call sick. With OfficeHQ as part of our team, there is constantly a person offered to address phone calls. OfficeHQ makes sure phone call to human resources National are responded to 1 day a day, 365 days a year.

I have been exceptionally satisfied with their service over the previous 18 months. We are a really hectic realty firm that requires quick and reliable solution for every one of our calls. From taking residential or commercial property queries, to providing details regarding "open for examinations" to buyers, OfficeHQ has had us covered.

Very recommend this solution! OfficeHQ offers us the capacity to do what we do best, both in the clinic and off-site. We're assured in recognizing we'll never miss an important telephone call or prospective visit, all for a fraction of the cost of having our very own assistant. I have actually just recently opened up a brand-new physio center and the team at OfficeHQ have been just exceptional to handle.

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I might not rate OfficeHQ and their solution extremely sufficient. We have actually been working with OfficeHQ for over 8 years. We are no much longer disrupted with phone calls, consumers' information are taken precisely then you can select e-mail or SMS alert.

Well done OfficeHQ, we would be shed without you! Quit Sound Windows has been using OfficeHQ for several years.